Wednesday, October 2, 2013

TECH TIP: Email Best Practices - LinkedIn “Invitation to Connect” Malware

The following tech tip is provided by Patrick Cabral, Systems Engineer at Afinety.  Patrick is also one of our trainers.

Virus-laden attachments and links to malware infected sites have been a long standing risk for email users.  For those who use LinkedIn, fake emails can be sent with a Connect request.  When the recipient clicks on the ‘Connect’ link, they are redirected to another site and malware is installed onto the computer.

The best practice for dealing with LinkedIn requests delete the email request that you received and log into your LinkedIn account to accept the Connect requests.

For further information concerning fraudulent email and LinkedIn, please refer to the LinkedIn Help Center:

http://linkd.in/1do2Kzs

Email Attachments/Links Best Practices Reminder:

Never open attachments or click on links in emails from people that you do not know.

Be suspicious of attachments or links from people that you do know if you weren’t expecting the attachment or link.

If you are suspicious of any email, contact your administrator who can escalate your question to Afinety.

Afinety Team Member Spotlight: Tara Todd, Service Coordinator

We are pleased to introduce you to one of the new additions to the Afinety team, Tara Todd, Service Coordinator.  Tara joined the Afinety team about 6 months ago.

Tara moved to Chatsworth from Orange County and lives with her loving husband, Kaipo and puppy, Kyler.  Her relationship with computers and technology initially stemmed from her husband's expertise, as well as her desire to learn.

Prior to Afinety, Tara worked as an executive assistant for an interior design corporation.  She was drawn to Afinety's technology driven business.

In her spare time, Tara is an artist by hobby and also enjoys an ice cold Mai Thai on a hot day.   She also loves a good book, diving into the pool, studying art and working on her many projects.

Tara's role at Afinety includes providing day to day interaction with clients to help resolve issues, and answering questions in a timely fashion. Among other tasks, she also coordinates with the sales team for the purchase of hardware, software, licenses, installation, and scheduling.

Tara mentioned that her main focus is to ensure great customer service for all Afinety clients! 

Welcome Tara!  

Outstanding Client of the Quarter: Lanak & Hanna, PC

Fall, 2013

Every quarter, Afinety selects a client to name as the “Outstanding Client of the Quarter.”  This quarter we would like to recognize Lanak & Hanna.  The firm will receive a catered lunch delivered to their Orange office, along with our thanks and admiration. 

All of our clients are special to us and the relationships we form with them are very much a partnership.  The Outstanding Client of the Quarter is selected for their professionalism as well as the benefits they receive from Afinety’s unique standardization and planned refresh approach.  A professional firm like Lanak & Hanna requires a professional computer system and this becomes part of their own clients’ perception of the firm. 

We caught up with Chief Administrative Officer, Lauren Carrier, who has been with the firm for over five years.